Thursday, October 21, 2010

EBSCO Databases Blocked By McAfee

McAfee---the virus protection software---is blocking access to all EBSCO databases (PsycInfo, Academic Search Complete, Business Source Complete, Historical Abstracts, MLA International Bibliography, etc.) for some unknown reason. Here's a work-around:

IN INTERNET EXPLORER
1. Right click the mouse up on the browser’s menu bar.
2. Choose McAfee SiteAdvisor Toolbar from the menu that opens.
3. Click on the Disable button.
4. Resart your browser.

5. Protect your computer from viruses! When you finish searching the EBSCO databases, re-enable the McAfee SiteAdvisor by following the same steps and clicking on the Enable button.

IN FIREFOX
1. In the Firefox menu bar, go to TOOLS.
2. Go to ADD-ONS.
3. Go to EXTENSIONS.
4. You will now see a list of the browser extensions installed in Firefox. McAfee Site Advisor Enterprise should be included in the list.
5. Directly underneath the listing for McAfee Site Advisor Enterprise, click on the DISABLE button.
6. Click on the RESTART FIREFOX button. Firefox will now close, and then reopen.
7. At this point you should be able to resume using the EBSCOhost databases as before.
8. Protect your computer from viruses! When you finish searching the EBSCO databases, re-enable the McAfee Site Advisor by repeating the steps above and clicking ENABLE (in step 5).

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